We get it. Why spend thousands on a professionally designed website when you can get the same for $50-100/month on a DIY platform?

Because you’re not getting the same website. 

Yes, they both tell people who you are and what you do. But a website that connects with people, keeps them engaged, and converts them into customers requires a lot more than just building a website and listing your services. It requires a firm grasp of design theory, marketing, psychology, copywriting, typography, knowing which tactics work and which don’t, and more.

People will judge your business based on your website, and the impression it makes will determine whether or not they’ll do business with you. Only you can decide which kind of website to get for your business. But before you do, think about the long-term effect it’ll have on your business, and not just the price.

Yes, we can host your website and have custom support packages.

That depends on the type of website your business needs. Some require more content and functionality than others, which are the main variables when determining a price.

The scope of any project can range from a few weeks to a few months, depending on the size and complexity of the build.

Everyone says they make custom websites because the term “custom” means different things to different people. To some, it means simply taking your information and putting it onto a template.

To us, it means designing your website from scratch without the limitations of templates or themes. We believe the design of your website should be guided by what works best, not just what’s available. 

Yes, you will. Nothing is worse than investing in a website and then hating it. We want you to love your website, and this is why your input will be invaluable during the design process and why you’ll get multiple opportunities to make revisions along the way. 

Your approval will always be required before the project moves on to the next phase.

Yes, it absolutely will. The platforms I use, make very secure websites. This is because we:

• doe not rely on plugins to work, which are a leading cause of website vulnerability

• follow the highest industry security standards 

We are responsible for designing and building your website. You are responsible for providing your website’s content (text, images, brand materials, etc.). But don’t worry, we will work with you to make sure your content looks and sounds great.

Yes, to an extent. We will let you make updates to your site while protecting you from damaging the source code. But even though you can make changes, you have to be careful about which changes you make and how you make them.

Every change you make can affect your site’s performance and SEO if not done correctly. If you are comfortable with this then, by all means, make your own updates. If you aren’t, every Maintenance Plan includes two hours of development time per month that can be used to update your site.

After we receive the final payment, ownership of your website and any custom assets will be transferred over to you.

Even the best-built website in the world will experience problems sooner or later. So, what do you do when something happens to yours?

Every website we make comes with a one-year limited warranty which covers issues resulting directly from my work, but not those stemming from external causes or changes you make to your website.

For additional protection and services, you can learn about Maintenance Plans in the next FAQ.

A Maintenance Plan protects your website’s long-term health and ensures that it continues performing optimally and securely by having it regularly monitored on multiple devices and browsers.

It’s just a matter of time before a broken link, malfunctioning form, old code, etc. affects how your website looks and functions. A Maintenance Plan ensures that these issues are detected and fixed before they turn into bigger, more expensive problems and, worse, start turning people away.

Believe it or not, making updates to your own website can damage its performance and SEO more than anything else. With a Maintenance Plan, you’ll be able to have us do your updates so that your site stays in tip-top shape.

Maintenance plans do a lot for you, including:

• making sure your site is always working correctly
• ensuring every update is done properly
• saving you time by not having to learn how to keep your site optimal
• providing emergency debugging, monthly manual backups, and disaster recovery
• protecting your site against malware by performing monthly security scans
• keeping your site’s legal policies up-to-date
• saving you money in the long run by making sure small problems never become big
• keeping you informed as to your website’s health

Search Engine Optimization (SEO) is the ongoing practice of increasing your website’s ranking in Google search results. If you want to increase the amount of traffic to your site, then yes, you need it.

Google ranks your website on over 200 factors. Most of them deal with how well your site is built, but the actions you take afterward are also very important.

Every website I build comes with incredible SEO scores (see portfolio). This is a great start but if you want to increase the traffic to your site, you can’t sit back and relax. A local SEO campaign can be a powerful way to increase your visibility online.

The Site + SEO Maintenance Plan not only gives you all of the benefits of the Site Plan but also actively increases the traffic to your site by:

• optimizing your site with monthly keyword analysis
• managing your Google Business Profile
• assisting you with acquiring Google reviews
• providing you with a monthly traffic report